Marketplace Is Built To Resolve Consumer Disputes Online!

Disputes that originate as the result of an online transaction are perfect for Equisettle Marketplace.  

Solve Customer Disputes

Automatically , Online

We think customer satisfaction should be accessible. So we've created an app to make it easier.

Installs in minutes

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Expert advice

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Competitive rates

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Discounts for new customers

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For Business

Online dispute resolution (ODR) through Equisettle Marketplace is a smart choice for businesses around the world. It is an easy & simple solution. Having an ODR resource creates more satisfied customers and eliminates consumer complaint friction.

For Consumers

Online dispute resolution (ODR) through Equisettle Marketplace is a smart choice for consumers around the world. It makes shopping online safer. It reduces ambiguity when problems arise. It allows you  to participate in the resolution processes of your dispute.

Equisettle Marketplace was developed in an effort to foster revived corporate responsibility and empower all consumers, regardless of their resources, power or status...


Equisettle Marketplace is the only dispute resolution platform in the world that has two levels of resolving consumer disputes. Direct negotiations between consumer and sellers  and resolution by a third-party neutral.


Equisettle Marketplace provides the simplest online consumer dispute resolution environment.  Our innovative platform has been proven by companies, consumers and online dispute resolution bodies worldwide.


NEGOTIATION:  Consumers and sellers negotiate directly through the platform to find a solution to their dispute. Most dispute are resolved at this level, in a matter of a few clicks.


RESOLUTION:  If the parties do not reach agreement, the consumer can eScalate™ the dispute to Equisettle which assigns the case to a third independent neutral to resolve the dispute.


Why people believe in us

“I have tried other products that worked fine, but this one is certainly the best of them all. It brings efficiency to a new level of simplicity.”

Jane Faber, New York

“If you are looking for a high quality company, I highly recommend this one. They are the very best in the field, no compromise.”

John Smith, Jersey City

“The service is friendly and the results are always of the highest quality. This is the best company I have ever worked with.” 

Madelaine Taylor, Paris

“The first time I tried this company, I was hooked. Everything was so fabulous and easy. I’ll never go back to anyone else.”

Sheila Marks, Houston

How Marketplace Works

We offer a wide range of services to meet every type of business.

Save time

With our platform, you’ll save time when you most need it, while serving your customers. 

Friendly support

Our support team is here to ensure things runs smoothly, so you can get on with other things.

Easy to edit

You’ll find it our platform is ideal for quick yet important changes. It’s also simple to use. 

Grow your business

Watch your profits and efficiency soar. You’ll expand faster than you ever thought possible.

Standard
This package is perfect for beginners, or freelancers of all types. It’s just right for exploring your potential.

$19.99

Per month 
BUY NOW
Business
If you know your needs, then this is the package for you. Unlimited support right at your fingertips. 
$29.99
Per month 
BUY NOW
Premium
Our best and most comprehensive package, this is the perfect plan for any small agency or company. 

$39.99

Per month 
BUY NOW

Individual

$19.97

Per month

Perfect for individuals who sell online 

Up to 2 disputes/month

Sign Up Now

Business

$97.99

Per month 

Perfect for small business and online retailers

Up to 20 disputes/month

Sign Up Now

Enterprise

$197.99

Per month 

Designed  for large companies and platforms

Up to 100 disputes/month

Dispute Resolution Trustmark for your website

Sign Up Now

General Questions

Hi there! Have some questions about our company? Find the answers below. 

  • What are some types of disputes?

    Express is designed to handel any dispute that involves payment of money. 


    Exampels include:

    • Past due bills
    • Debts
    • Judgments
    • Payment for work performed
  • Who uses Express?

    Express is used by anyone who wants to settle a financial dispute.


    • Individuals
    • Debtor
    • Creditors
    • Businesses
    • Utility companies
    • Anyone with a financial dispute
  • How will payment end the dispute?

    When the parties to a dispute agree on a resolution and the conditions of the resolution are met, the dispute is resolved. In Express, the dispute is redced to a dollar amount. Once the payment is made and the parties sign the certificate of setlement, the dispute and all of its surronding issues are resolved for good. If either party claims in the future that the issue remains unresolved, the other party has the defence of Accord and Satisfaction evidenced by the certificate of settlement.

  • Is this legal?

    Equisettle is an online, alternative dispute resolution platform. The parties consent to the terms and conditions of the ADR (alternative dispute resolution)process used on the platform is incorperated in the certificate of settlement.  The agreements reached by the parties are enforced under the laws of contracts.

  • What payment methods do you accept?

    Equisettle is a Stripe Connect client. The platform uses Stripe for subscription payments, cllient payments and payments made between clients.

  • Can I get a full refund?

    Once a plan has been purchased, no refund is available. You may cancel at any time prior to your plans renewal date. Cancelation will not result in refunds for pre-paid or annual plans. You may continue to use the pre-purchased services up untill the expireation date of teh plan. Any services initiated before the plan expires will be honored even in the event youdo not to renew.

  • What is Final Offer Arbitration?

    In final offer arbitration, the parties consent to making a final and best offer in the event of impasse. An Equisettle Neutral is then assigned the file, the neutral will review the offers and submissions of the parties made durring the negotiation phase along with the final offers. The neutral will then choose one of the final offers and issue her award.