Social Services Agencies

Civil & family disputes take many forms and can be detrimental to the parties involved. By referring the case to ODR, all involved have an opportunity to resolve the matter before escalation.

School Districts

From hot lunch debt to parent complaints and everything in-between, we have the bandwidth to provide an avenue for resolution and return meaningful data for issue analysis.

Debt buyers, collectors and credit card companies

Debtors and creditors do better in facilitated exchanges leading to settlement outcomes. Our debt resolution utility is designed to provide optimal outcomes for both parties.

Managed Care Programs

Before an issue turns into a complaint, facilitated online dispute resolution can be used to clarify positions with both the client and the provider. We provide you with graphical data that can be used to improve future results.

Utilities providers

Balancing customer service with the bottom line can be difficult in the utilities sector. By utilizing ODR you can sort out which cases require further action.

Housing, HRA/HUD

Our eviction diversion module allows landlords and tenants to arrive at a resolution resulting in decreased homelessness.

Municipalities & Townships

Blight and other code violations are better handled at the least intrusive level. By utilizing ODR, you are engaging in a semi-formal process that allows for the exchange of ideas to remedy the situation.

Insurance Providers

ODR allows you and the client to exchange positions early on, often leading to a mutual resolution before litigation contemplated.

Hospitals, clinics and medical billing

Sending files to collections is a loosing proposition for all involved.